Area Manager - Advanced Learner Loans

Job Category
Operations | Management
£30,024.00 - £35,278.00 per annum
Closing date
Contract type
Total hours per week

About Shaw Trust  

“Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation.”

At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.

For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.

Area Manager (Advanced Learner Loans)

(Internal job title: General Manager)

Working closely with the Head of Service – Advanced Learner Loans covering Lewisham, to drive delivery to maximise opportunities for growth across the year. This role requires flexibility, personal drive, and a commitment to exceeding contractual targets as well as the ability to produce comprehensive reports and statistical analysis of operational activity. 

  1. Ensure that contractual performance is maximised in line with expected financial revenue targets and margins as well as ensuring contractual deliverables are maximised.
  2. Work to ensure that staff are providing outstanding teaching, learning and assessment, delivering excellent outcomes for all learning and skills provision above National benchmarks.
  3. Work closely with the internal quality assurance and compliance team to ensure learners complete outcomes by planned end dates.
  4. Undertake the necessary audit checks on projects to ensure paperwork and audit trail are accurate.
  5. To complete regular performance reviews with the staff, ensuring performance measures are implemented where needed and monitored.


  • Proven experience of effective staff management in an education environment, to maximise performance and compliance of publicly funded contracts.
  • Good knowledge of Advanced Learner Loans delivery and SLC processing.
  • Working in a target driven environment, with proven ability to meet financial and performance KPIs.
  • Flexible approach to the demands of the role and to achieve the required results.
  • Good financial analytical skills including performance against targets and forecasting.
  • Excellent communication, presentation, organisational and interpersonal skills, with the ability to problem solve and adapt and respond to various situations.
  • Knowledge and experience of using and analysing ILR data for contract performance and compliance.

Please download the Job Description and Person Specification for further details.

Does this sound like you? If so, we look forward to hearing from you!

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.  We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme. 

Living our values we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived-experience and/or knowledge of disability or social exclusion.

If you have accessibility requirements and would like information in a different format, email: to make alternative arrangements.

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.