This vacancy is now closed

Job Category
Rehabilitation of Offenders
London, United Kingdom
Starting from £32,504
Closing date
Contract type
Total hours per week

“Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation.”

At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.

For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.


Your purpose as In Custody Team Leader is to line manage a team of In Custody IAG Advisers, overseeing IAG delivery. Covering HMP Isis, HMP Thameside, HMP Pentonville and HMP Feltham. You will be responsible for monitoring and reporting team performance, performing quality checks and working closely with the Regional Manager to identify performance improvement actions at individual and establishment level. Leading on staff training and development and quality assurance processes. Providing Adviser cover where required, in the event of annual leave, sickness, or staff turnover.  


You will have:

  • Level 2 English and Maths or equivalent 
  • Demonstrable experience of leading a team of staff to achieve contract objectives and KPIs
  • Demonstrable experience of motivating and supporting individuals with multiple and complex needs to overcome barriers and progress towards education, training, and employment
  • Proven experience of achieving – and supporting others to achieve - qualitative and quantitative targets

Download the Job Description for full details.


Home Based- with regular visits to the prisons listed above.

Employee Benefits

As an employee of Shaw Trust  as well as positively impacting people’s lives, you will have access to the following benefits:

  • 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days, and the option to purchase additional holiday
  • 2 days paid volunteering leave each year
  • An enhanced pension scheme after 6 months
  • Life Assurance at 3 times your annual salary rate
  • Access to a suite of learning and development opportunities including paid for apprenticeship and masters’ levels qualifications, and management development programmes
  • Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women’s Network)
  • Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan

Our Strategy

To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: 

Join a diverse and inclusive organisation

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.

In addition;

  • We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.
  • We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme. 
  • Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.

We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion.

If you have accessibility requirements and/or would like further information about the role, please contact:  

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.