This vacancy is now closed

Job Category
Birmingham & Solihull
£23,460.00 - £28,560.00
Closing date
Contract type
Total hours per week

Shaw Trust

Shaw Trust is a not-for-profit social enterprise that seeks to improve life chances for employment for people who face social and economic challenges. Shaw Trust believes that every person in the UK has the right to live a decent and dignified life through good employment.

The role

The primary focus of the role is to ensure the continuous improvement of Restart and IPES contracts delivery including the achievement of outcomes and correct use of processes and systems in order to ensure full quality compliance with contractual obligations.

The secondary focus of the role is the optimisation of the beneficiary experience and service delivery within designated contracts and their supply chains to ensure a high quality experience at all times.

Download the Job Description for full details and Person Specification.

Our Restart programme helps those in a position of unemployment to find work. We provide a range of support to including but not limited to interview prep, skills training, CV writing, financial support and guidance, wellbeing support etc to break down barriers to employment. 

Our IPES programme supports people with disabilities and complex barriers into work. IPES offers a holistic approach focusing on more than just getting a job. It looks at areas affecting clients including their ability to work, their family, financial or personal circumstances.


The role holder will be based in Birmingham City Centre

Employee Benefits

At Shaw Trust you will be joining a supportive, values driven team, who are passionate about helping people. In addition to a competitive salary and being part of an organisation which makes a positive difference to people’s lives, as an employee of Shaw Trust you will receive: 

  • 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days, and the option to purchase additional holiday
  • 2 days paid volunteering leave each year
  • An enhanced pension scheme after 6 months
  • Life Assurance at 3 times your annual salary rate
  • Access to a suite of learning and development opportunities including paid for apprenticeship and masters’ levels qualifications, and management development programmes
  • Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women’s Network)
  • Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan

Our Strategy

To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: 

Join a diverse and inclusive organisation

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career:

  • We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.
  • We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme. 
  • Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.

We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion.

If you have accessibility requirements and would like information in a different format, email: to make alternative arrangements. 

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.