Customer Service Assistants – Garden Centres
About Shaw Trust
At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.
Having grown from humble beginnings in 1982 in the village of Shaw in Wiltshire, finding jobs for disabled people, today we are a complex and diverse charity committed to employment as the core pathway to a better life. For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.
Role Purpose
1.To work on the till as required
2.To work in the café as required and complete all required training
3.To replenish stock as it comes in and sells through
4.To ensure the quality of all the stock within the department is maintained and rotated
5.To ensure the stock is kept in a clean, tidy and undamaged state
6.To record wastage according to the relevant guidelines
7.To merchandise and display stock according to the agreed principles
8.To create impulse, seasonal, promotional, themed and linked displays
9.To ensure point of sale material is maximised
10.To proactively serve and help customers in need of assistance, resolving queries
complaints
11.To actively sell products, encouraging link sales and up-sales wherever possible
12.To ensure that all display equipment is maintained to a professional standard
13.To ensure the security of the company’s property is maintained
Download the Job Description for full details and Person Specification.
Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career. We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme. Living our values we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived-experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and would like information in a different format, email: HRService.Centre@shaw-trust.org.uk to make alternative arrangements.
Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.