Head of Service Delivery

Birmingham & Solihull

This vacancy is now closed

 
Job Category
Employability
Location
Birmingham & Solihull
Salary
Starting at £65,000
Closing date
13/06/2021
Ref
22728
Contract type
Permanent
Total hours per week
37.5
Description

Head of Service Delivery

Shaw Trust is a not-for-profit social enterprise that seeks to improve life chances for employment for people who face social and economic challenges, or who may also be disabled or have complex needs. Shaw Trust believes that every person in the UK has the right to live a decent and dignified life through good employment.

The Role

Restart is an innovative programme, aimed at supporting individuals (participants) who are seeking employment, to help them to find work. As a Head of Service Delivery you will lead the delivery team in Birmingham and Solihull, ensuring that contractual, financial and key performance indicators and milestones are achieved on time and within budget. You will manage the relationship with key internal and external stakeholders.

You will have experience of operating at a senior level, managing target driven services and high performing teams. You will be comfortable overseeing and managing budgets and will have a focus on continuous improvement and delivering high quality outputs.  

We welcome applications from candidates with transferable skills, we provide full training and the opportunity to develop and enhance your skills and progress your career.

Locations

Birmingham and Solihull

Employee Benefits

At Shaw Trust you will be joining a supportive, values driven team, who are passionate about helping people.  Download the Job Description for full details and Person Specification. In addition to a competitive salary and being part of an organisation which makes a positive difference to people’s lives, as an employee of Shaw Trust you will receive: 

Paid leave

  • 25 days annual leave per year, plus bank holidays, and the option to purchase additional holiday
  • 5 days paid leave at Christmas
  • 2 days paid volunteering leave each year

Opportunities to connect

  • Join an employee network: LGBTQ+ Support Network, Racial Equality Network, Disabled Employee Network

Opportunities to progress your career

  • Access to an online learning platform
  • Access to internal apprenticeships
  • Cross organisational career paths

Health and wellbeing

  • Healthcare cash plan, giving you money back for health care costs including dentistry and eye care, and access to wellbeing apps
  • Health and wellbeing programmes including counselling via our employee assistance programme
  • Discounted gym membership 

Financial wellbeing

  • An enhanced pension scheme after 6 months
  • Life Assurance at 3 times your annual salary rate
  • Online shopping discounts including supermarkets and DIY stores

Our Strategy

To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: https://www.shawtrust.org.uk/content/uploads/2020/09/Vision-2030-Strategic-Directive-5-9.pdf 

 

Join a diverse and inclusive organisation

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.  We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme. Living our values we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived-experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and would like information in a different format, email: HRService.Centre@shaw-trust.org.uk to make alternative arrangements.