Case Manager - HMPPS 

About Shaw Trust  

At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.

Having grown from humble beginnings in 1982 in the village of Shaw in Wiltshire, finding jobs for disabled people, today we are a complex and diverse charity committed to employment as the core pathway to a better life.  For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.

Main Duties and Responsibilities

1. Manage a caseload of customers with complex needs requiring intensive person-centred support.
2. Provide advice guidance and support to overcome barriers to social inclusion and signpost to internal and external support:

3. Mentoring with Volunteers or more specific support from external agencies e.g. housing, substance use or mental health.

4. Development of customer action plan post referral, updating and developing whilst addressing barriers

5. To ensure the accurate and timely recording of input client data and information in order that the service operates within contractual, administrative and financial requirements

6. Carry out triage, risk assessments, risk management plans and comprehensive assessments, and to contribute to the development of individual community recovery plans with those who express a wish to access community treatment/support services

7. To ensure effective case management and coordination covering areas of risk with a particular focus on safeguarding children and adults, problematic behaviour, housing, social and family functioning, employability, psychological and physical health
8. Utilise motivational interviewing, cognitive behavioural techniques and brief interventions in both one-to-one and group settings to promote engagement in appropriate services, encourage self-esteem, wellbeing, self-responsibility and enhanced motivation.
9. Review on going care and treatment liaising closely with the full range of specialist workers within the multi-disciplinary team.
10. Work in partnership with other agencies and carry out joint key working to enable effective engagement and movement in order to promote rehabilitation.
11. Recognise personal and professional boundaries and work within Shaw Trust’s governance frameworks at all times.
12. Ensure that all data requirements are met within defined deadlines and work with the Shaw Trust management team to ensure that outcomes are being achieved.

Download the Job Description for full details and Person Specification.

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.  We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme. Living our values we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived-experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and would like information in a different format, email: HRService.Centre@shaw-trust.org.uk to make alternative arrangements.

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.