First Contact Lead Adviser (NCH WM and London)

Birmingham, Cobalt Square

This vacancy is now closed

 
Job Category
National Careers Service
Location
Birmingham, Cobalt Square
Salary
£26,000.00 per annum
Closing date
09/04/2021
Ref
22545
Contract type
Permanent
Total hours per week
37.5
Description

To support the delivery of the National Careers Service Helpline Service (Telephone, Webchat and Email) Contact Centres across the West Midlands and London. Support with quality and compliance activity to ensure key performance and quality targets and criteria are met.