Engagement Advisor WHP JETS

Home Based

This vacancy is now closed

Job Category
Home Based
£20,000 - £25,000 (Regional difference may apply)
Closing date
Contract type
Total hours per week

Engagement Advisor WHP JETS

The Shaw Trust, in tandem with government and the broader employment support community across the UK is working hard to make sure we support as many individuals as possible to get and keep a job. We believe that everyone who needs help and support to attain their employment goals should be able to access it as soon as possible and that support should reflect their individual needs.

To help us in this mission we are looking to expand our employability services and looking for Engagement Advisors to work on a DWP Work and Health Programme - Job Entry: Targeted Support (WHP/JETS).

As an Engagement Advisor (WHP JETS) you will be an excellent communicator who will be required to develop and maintain working relationships working directly with Shaw Trust Employment Advisors and Team Leaders to expand engagement opportunities for participants.

The role requires an engaging, empathetic and motivating individual, with the ability to achieve day-to-day KPI performance. The role holder will be expected to manage a caseload of dis-engaged participants, with the aim of increasing the number of participants starting on programme from JCP referral. Liaising with Shaw Trust Employment Advisors and Team Leaders across the Contract Package Area.

This will be mainly delivered remotely via phone, video conference and other digital channels.

The ideal candidate must have an understanding of the local and regional labour market and employment issues within Central England regions of Lincolnshire, Leicestershire, Bedfordshire & Buckinghamshire, Staffordshire, Walsall and Wolverhampton, Birmingham and Herefordshire & Worcestershire and able to maintain an up-to-date working knowledge of the benefit system and entitlements.

Shaw Trust operates on a national level with over 2,000 staff and 1,000 volunteers. We work with the government, local authorities, combined authorities, health service providers, employers, and other stakeholders – including the Education and Skills Funding Agency, Department for Work and Pensions, clinical commissioning groups and NHS Trusts.

The ideal candidate will need to be inclusive and embrace our culture and values, putting those we serve at the heart of everything we do. You will consistently deliver high quality services to support our communities and beneficiaries in a fast pace target driven environment. Additionally an understanding of government funded employment programmes such as the Work and Health Programme would be an advantage.

Shaw Trust is committed to a policy of equality of opportunity and inclusion. We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme. Living our values we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived-experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and would like information in a different format, email: HRService.Centre@shaw-trust.org.uk to make alternative arrangements.


Home based with the potential to do some face-to-face activity post COVID-19

Working across – Central England CPA 1- Geographical areas include: Lincolnshire, Leicestershire, Bedfordshire & Buckinghamshire, Staffordshire, Walsall and Wolverhampton, Birmingham, Herefordshire & Worcestershire.


  • Competitive Salary
  • Enhanced Pension Scheme after 6 months
  • Life Assurance x 3 of your salary
  • Enhanced annual leave

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.