This vacancy is now closed

 
Job Category
Employability | Integration
Location
Lincolnshire, United Kingdom
Salary
£27,000 - £32,000 per annum
Closing date
05/03/2021
Ref
22263
Contract type
Permanent
Total hours per week
37.5
Description

Purpose

 

Our Support Managers are highly self-motivated individuals who manage a complex caseload of participants to empower them in to sustained employment. With a positive can do attitude they are adept at brokering and sustaining exceptional relationships through reverse marketing with a myriad of employers and community organisations and stakeholders selling the benefit of work, whilst always putting the participant at the heart of every opportunity they create. Working on a payment by results contract, it is essential Support Managers are able to work in a fast paced target driven environment, where prioritisation of own workload and exceptional time management skills are demonstrated daily to ensure effective caseload management, working to deadlines and achieving both KPI and target expectations in a peripatetic setting in the communities they work.

 

Main Duties and Responsibilities

 

  • Ensure achievement against service delivery KPIs, targets and outcomes.
  • Engage participants referred to the Work and Health programme, assess their support and development needs and work with them to co-produce an action plan (PIAP) into sustainable employment.
  • Ensure real time updating of the CRM database system, to ensure quality interventions are recorded and that reporting and management information data is effectively utilised to ensure a quality journey of support.
  • Brokering and sustaining excellent working relationships with Key local stakeholders, to support Participant development at all stages of their journey into sustained employment from JCP, to Employers and other community based organisations, creating positive outcomes for our participants, whilst ensuring non duplication of support.
  • Undertake in-work support activities to ensure an individual is able to maintain their employment, identifying and overcoming any risk to achieving this to ensure sustained employment is achieved.
  • Independent, effective caseload management through organising and coordinating a varied timetable of activities, including one to one meetings, job clubs, group sessions and other innovative interventions to progress participant caseload to work ready and into sustained employment bespoke to their needs