This vacancy is now closed

 
Job Category
Employability | Integration
Location
United Kingdom
Salary
£50,000.00 -£60,000.00 per annum
Closing date
08/03/2021
Ref
22341
Contract type
Permanent
Total hours per week
37.5
Description

Main Duties and Responsibilities

  1. Ensure the operational delivery of Work and Health within the designated region Programme (both internally and supply chain) meets all contractual requirements and/or exceed all performance targets.
  2. Ensure all agree customer service standards and agreed external standards are met at all time and for all participants (including those supported by our supply chain).
  3. Work closely with the Risk & Quality Assurance team to support compliance audits and reviews, ensuring clear action plans are agreed and implemented at both a contract and local level to continually improve service delivery.
  4. Ensure the effective contract management of all supply chain partners and support the Supply Chain manager to implement all agreed internal management processes and procedures.
  5. Analyse and share regular reports/MI with delivery teams and supply chain partners. Identifying trends that impact on effective delivery of the service, agreeing remedial or improvement action where required.
  6. Control and manage all financial aspects of service delivery and performance, ensuring that all transactions are validated and regularly monitored.
  7. Build and maintain effective working relationships with partners and stakeholders to ensure effective service integration at a local and regional level. This will include agreeing co-location of service delivery, cross-referral to other local provisions and accessing other funding streams.
  8. Facilitate the involvement of participants, supply chain partners, employers and wider stakeholders directly in design, delivery and evaluation of our services.
  9. Manage delivery teams understanding of the systems that enable a clear focus on performance, quality, finances, compliance and equalities.
  10. Communicate and motivate delivery teams to ensure employees achieve and realise their true potential, ensuring that succession and continuity planning is in place for all skills and levels.
  11. Set personal development and performance targets for direct reports and ensure these are met, and ensure appropriate corrective action is taken if targets are not being achieved.
  12. Ensure that the business strategy is communicated to the local team so that staff understands and supports the organisations growth.