Head of National Construction Operations


This vacancy is now closed

Job Category
Operations | Management
£50,000.00 - £55,000.00 per annum
Closing date
Contract type
Total hours per week
37.5 hours per week



Leading the National Construction Operations team, the post holder will be responsible for providing inspirational leadership in the delivery of multiple funded programmes and to driving transformational growth within construction, as part of the wider learning and skills growth strategy and to successfully deliver all construction contracts to maximise the opportunities from the Apprenticeship reforms and levy, skills devolution, and roll out of new curriculum within the construction sector. Develop key stakeholder relationships with employers, delivery partners and appropriate funding bodies and sector bodies nationally and work with strategic partners to form strong, mutually beneficial relationships that enable the Shaw Trust Group to maximise opportunities for growth and income generation.

The post holder will also manage operational delivery teams to ensure effective deployment of resources and achievement of agreed performance (C1) and quality KPIs. Ensuring workflows are carried out / delivered in line with funding rules and high-quality delivery standards.

This role requires flexibility, personal drive and a commitment to exceeding contractual targets as well as the ability to produce comprehensive reports and accurate, statistical analysis of operational activity.

Main Duties and Responsibilities

  1. To be responsible and accountable for all commercial and funded C1 across construction operations,
  2. Provide leadership, management and direction to construction operational staff across the different operational regions, ensuring that staff are motivated, developed, encouraged, and supported effectively.
  3. Deliver highly effective communications across the country, ensuring staff are informed about key business priorities and the tasks and activities required to achieve the objectives within the construction growth strategy.
  4. Work to ensure that Construction Skills Teaching Assessors are providing outstanding teaching, learning and assessment, delivering excellent outcomes for all learning and skills provision above national benchmarks.
  5. Devise, develop and recommend initiatives to senior management which enhance Ixion’s provision and influence in the region’s education and training economy. These initiatives should be income producing, profitable and congruent with the group’s growth strategy and vertical integration of provision from entry level to higher education.
  6. Esure compliance with awarding body and End Point Assessment (EPA) processes and procedures, to act as key contact for group quality monitoring and coordinate reporting and follow up of actions in collaboration Operational Support Services team.
  7. Work collaboratively with the Operational Support Officers to ensure that operational areas are continuously prepared for external inspection, and that all compliance, data validation and performance management / funding rules are adhered to.
  8. To further develop the progression routes for Unemployed Adults, Traineeship participants and Apprentices so that employment potential is realised, and career aspirations are met. To ensure that learner destinations are tracked effectively to support future strategic decision making and tendering.
  9. Work in partnership with the Learning & Skills Head’s of to ensure that recruitment and income targets are achieved for all construction learning and skills income targets, taking joint action where necessary in order to refocus teams accordingly.
  10. To ensure that the Shaw Trust Group are promoted at a local, regional and national level with employers/trade publications and press by working with Apprentices on National Apprenticeship Awards and Skills Competitions, identifying relevant success stories and using these to further develop reach in the work-based learning marketplace.
  11. Contribute to the development of the group curriculum development strategy, taking a lead in the development and implementation of responsive programmes and Apprenticeship Standards within the areas of responsibility, which meets geographical current and future labour market, CA and Local Enterprise Partnership (LEP) needs.
  12. Lead and inspire team members to deliver customer excellence at all times to internal and external stakeholders and their learners.
  13. Be responsible and accountable for the management of skills budget/contract lines and ensure that all resources are deployed effectively and within agree allocations without any unauthorised overspend.
  14. Develop the talent pool within the regional operational teams so that there is succession planning and an appropriate management and team structure in place to maintain an outstanding experience and service to learners, employers and other stakeholders within construction.
  15. Ensure effective performance management of staff within the division and across all sites, setting appropriate and stretching performance targets and regularly reviewing performance, with interventions as necessary.