In Custody IAG Adviser

West Midlands

This vacancy is now closed

Job Category
Operations | Justice
West Midlands
£22,000.00- £25,000.00 Per Annum
Closing date
Contract type
Total hours per week


To provide careers information, advice and guidance to prisoners in custody using various methods of delivery; supporting them into positive learning and employment outcomes in custody and through the gate.

Main Duties and Responsibilities

  1. Ensure adherence to the company’s equalities and diversity policy.
  2. Provide careers advice and information to prisoners, helping them to achieve work, learning and personal development goals.
  3. Documenting advice and goals in an agreed Personal Learning Plan/Skills Action Plan.  Support prisoners to develop employability skills through a range of activities.
  4. Deliver employability workshops including CV, Disclosure, Interview Skills and live Job Search.
  5. Coordinating careers/employment fairs, sector specific talks, employer visits and motivational events.
  6. Work with prisoners to support their progression into learning or work through the gate.
  7. Work with a variety of organisations and resettlement partners to meet prisoners personal learning and employment goals.
  8. Manage a prisoner caseload, supporting the achievement of personal and team targets, including MI requirements for the contract.
  9. Record all interactions with prisoners on Pnomis, updating case notes and local MI systems.
  10. Complete all necessary prisoner records, including the issue of ULNs in line with contract requirements and the service specification.
  11. Work flexibly across different prisons to support continuity of service.
  12. Use and contribute to local, regional and national LMI to support prisoner progression.
  13. Comply with prison security arrangements and pursue working methods that are coherent with safe working practices.
  14. Comply with Prison Service Code of Conduct including Dress Code.
  15. Meet all standards for quality of service; safeguarding, information and data security, and any other standards to meet contract requirements.
  16. Represent and promote Prospects Services in a professional and commercial manner, working effectively with other agencies.
  17. Attend custody meetings and where required travel to external events and training to support CPD.
  18. Work collaboratively with staff of all levels to deliver holistic joined up services, supporting multi-agency initiatives.
  19. Other duties commensurate with the level and nature of the post.