Learning & Skills Claims Database Officer

Home Based

This vacancy is now closed

Job Category
Operational Support Service
Home Based
£30,597 to £35,748
Closing date
Contract type
Total hours per week


To be responsible for all Learning and Skills claims across the Shaw Trust maintaining the operational database. Working within the Operations Support Service to continuously improve operational processes to improve efficiency of the claims process. To be responsible for enhancing the operational users experience.


Main Duties and Responsibilities


  1. To be responsible for all the learning and skills claims
  2. To lead on the continuous improvement of operational processes, working closely with quality and finance staff to ensure there are effective systems and processes in place for operational management and drawdown of funding. In addition, working with operational colleagues to ensure optimum effectiveness of the claims process.
  3. To manage the ESFA batch submission process in line with the Submission Timetable published by the ESFA.
  4. Ensuring the accuracy of ESFA and ESF funding claim uploads including data error checking and reporting. Liaise with the Learning and Skills Claims Team to ensure submission errors are corrected
  5. Manage the FRM reporting and DSAT Processes
  6. Ensure that DSAT queries are resolved
  7. Address any FRM report queries and ensure issues are resolved.
  8. Ensure all relevant data systems are up to date
  9. Manage the creation/archiving users, system process, forms, reports etc to ensure effective use of the database systems.
  10. To be responsible for supporting with audits of Skills Claims and providing reports for any inspection regime.
  11. To support the operational teams with interpretation of reports from the MI reporting systems.
  12. To be responsible for financial data checks and reporting of performance to contract across prime and SCP contracts as required
  13. To be responsible for all forms of data assurance including database checks including ESF queries, statistical reporting, Data Service error reports, upload of data and financial reconciliation reporting