Purpose

To contact 16-18 years old school and college leavers to check if they have progressed into education, employment or training or become unemployed. To provide initial advice on education and training opportunities available and refer those requiring additional support to careers guidance teams or other local support services. To update the record of those contacted onto a client database.

Main Duties and Responsibilities

Shaw Trust Children’s Services are funded by a local authorities, schools and colleges to provide the information, advice and guidance required to enable young people aged 16-18 to progress into and remain in education, training and employment.

Each contract requires Shaw Trust to make contact, a minimum of annually, with Year 11 and 12 leavers, those on apprenticeships, in employment and unemployed to check that they have made a successful transition into education, employment or training. A significant proportion of this information is requested from schools and colleges by our Regional Management Information Teams. They process enrolment information to update hundreds of thousands of client records on the client database, CCIS.

A number of young people do not appear on the enrolment lists provided so we require Client Follow Up Support Workers to contact young people direct to find out if young people have progressed into learning and work or become unemployed.

Shaw Trust is committed to promoting equality of opportunity, valuing diversity and eliminating discrimination, as a core value.