Support Manager


This vacancy is now closed

Job Category
Operations | Employment Advice
Closing date
Contract type
Total hours per week

Location - Kings Lynn / West Norfolk

What do we need?

The role of Support Manager requires an engaging, empathetic and motivating

individual, able to support people with complex barriers to move into sustainable


Our Support Managers understand their communities and the wide range of services

available within them. Brokering routes into existing services and liaising regularly

with health professionals, partner organisations and employers in the local

community, Support Managers are focused on ensuring every participants’ journey

into sustainable employment is as smooth and well-coordinated as possible.

Support Managers are able to quickly build rapport with participants and proactively

source job opportunities with appropriate employers through reverse marketing. They

will maintain supportive relationships with both participant and employer once

employment begins. Support Managers are engaging, motivating, assertive and able

to manage their diaries in a time efficient manner.

Providing bespoke support to individuals, running regular group sessions, and

delivering outreach support where appropriate, Support Managers are the people

who can ensure individuals access the right support at the right time and progress

towards their employment goals. They are able to adapt the support they provide,

according to the changing needs of the participant.

This role is perfect for individuals with proven experience of supporting people with

disabilities or long term health conditions in a recruitment environment. The

successful candidate will have excellent interpersonal skills, a solution focussed

approach, and be highly organised.

Are you right for the job?

Do you have a strong track record of achieving positive outcomes and targets in

a fast paced environment?

Are you a local area expert, with strong knowledge of services and employers

and support available in your community?

Do you have the ability to tailor your approach and deliver a range of support to

individuals with multiple and complex barriers to employment?

Are you a confident relationship builder, able to create opportunities with

employers that match your participant needs?

Are you prepared to travel regularly to support participants, and effectively

manage your diary to achieve this?

Do you motivate people, work well in a team and stay focused under pressure?

Do you have the ability and passion to turn around the lives of people through

engagement and inclusion?