Employer Engagement Case Manager - Ixion

Telford and Shrewsbury

This vacancy is now closed

Job Category
Operations | Justice
Telford and Shrewsbury
21,000 to 23,000
Closing date
Contract type
Total hours per week

Role Overview:


  • To manage a caseload of job ready offenders in the community across the region, supporting them to prepare for work i.e. reviewing CV, job searching, securing of interviews and interview preparation etc
  • When employment focussed support is not required, work with a caseload of offenders in the community or custody to support them to break down barriers to successful resettlement achieve agreed milestones and enter training and education
  • Responsible for identifying suitable employment opportunities based on individual participants needs
  • Supporting Regional Development Manager to identify training opportunities linked to employment opportunities
  • Supporting participants to apply for and prepare for job opportunities through 121 appointments, job clubs and group sessions
  • Delivering training sessions on employability and sustaining employment to group of participants at community locations
  • Delivering awareness sessions to participants on training opportunities. Working with CM’s to select suitable participants
  • Build robust and mutually beneficial relationships with employers and training providers across the region
  • To work with Custodial Case Managers to coordinate a through-the-gate service including undertaking pre-release handover meetings to ensure activities pre and post release are well planned.
  • To work with a range of statutory and non-statutory partners to address identified needs including Community Rehabilitation Companies, National Probation Service, Youth Offending Services, and voluntary agencies.
  • To achieve and report on individual and team daily, weekly and monthly performance targets.