Referral Coordinator

This vacancy is now closed

Job Category
Operations | Community Services
Hackney, London
£21,185 – £26,220 (South East) £22,300 - £27,600 (London)
Closing date
Contract type
Total hours per week

What we need?

We need a Referral Co-ordinator to work alongside the Lead Compliance Officer and other key roles to coordinate participant entry onto the programme, maintain effective administrative and project recording and reporting systems and act as a single point of contact and initial advice point for people and employers requiring additional information and support.

You will undertake assessments with participants, via phone or face to face and will require you to develop and maintain excellent collaborative relationships with internal team and delivery partners across North, East and South London. You will deliver these activities on one of two high profile contracts in London. The contracts are co-funded by the Big Lottery and the European Social Fund and deliver Independent Placement and Support (IPS) services to people with common mental health conditions.

You will be responsible for monitoring and developing the referral pathways to ensure the single point of access meets the needs of individuals who access Aim4Work seeking to improve their health and wellbeing and gain employment.

The aim of the service overall is to contribute to the Shaw Trust vision of a society in which everyone has the opportunity for employment, inclusion and independence.

To stand-out you need to champion and embrace change, balance the empathy of a charitable heart with a commercial edge, and be willing to learn and collaborate with others.

You must be an excellent communicator with experience of communicating effectively with wide range of people including service users, health professionals and commissioners.

Are you right for the job?

  • Do you thrive in an environment that encourages you to find new ways to help people?
  • Do you have a strong track record of achieving targets?
  • Do you motivate people, work well in a team and stay focused under pressure?
  • Do you have strong organisational skills?


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