Support Manager Apprenticeship

This vacancy is now closed

Job Category
Operations | Employment Advice
Closing date
Contract type
Fixed Term
Total hours per week

Who are we?

Shaw Trust is a progressive charity on an exciting journey to help five times more people over the next five years. For over 30 years we have supported disabled and disadvantaged people to make positive changes to their lives through training and employment, and our ambitious plans need the right people to help us transform many more lives, in many more ways.

What we do is exciting, fulfilling and diverse and it’s about to get even better. As well as employment services, we work with kids in schools, help offenders in prisons, and empower people to take part in activities that many of us would take for granted.

Working with us gives you far more benefits than a standard package; it gives you the chance to help turn someone’s life around.

What we need? 

As an apprentice Support Manager, the post holder will be developed to support colleagues and participants and gain the Certificate in Employment Related Services. We are looking for someone seeking to develop a career in employer engagement, sales and recruitment within Welfare to Work. 

Are you right for the job? 

  • Do you have the ability and passion to turn around the lives of people through engagement and inclusion?
  • Do you have the desire to achieve positive outcomes and targets in a fast paced environment?
  • Are you a confident relationship builder with the ability to communicate with participants and with stakeholders at all levels of authority?
  • Are you prepared to travel regularly to support participants and effectively manage your diary to achieve this?
  • Do you motivate people, work well in a team and stay focused under pressure?


With development and training you will learn to: 

  • Build and maintain professional relationships with participants assisting them into sustainable employment
  • Understand the local labour market, work with employers to understand their workforce development needs and identify labour market trends in your region
  • Tailor your approach to engage with a range of local employers from different sector and of different sizes and structures
  • Identify and create opportunities with employers that match the needs of our programme participant
  • Have the ability and passion to persuade employers to give employment and development opportunities to disabled people and those facing disadvantage in the labour market
  • Promote the benefits of inclusive employment practices to employers across your region. Encouraging them to join our employer pledge scheme and gain recognition as a Disability Confident employer.
  • Set up and run employer engagement activities across your region. 
  • Ultimately the aim is that in one year you will develop the skills and knowledge required of an Inclusive Employment Consultant.
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