This vacancy is now closed

 
Job Category
Administration | Management
Location
United Kingdom
Salary
£20,680 to £25,831
Closing date
07/11/2020
Ref
21912
Contract type
Permanent
Total hours per week
37.5
Description

Purpose

Working within the Operational Support Service in collaboration with operational colleagues to ensure the high quality delivery of services. To process and co-ordinate all qualification registrations and certifications ensuring they are timely and accurate and in line with all regulatory body requirements and internal processes

To ensure all qualification and certification registrations support the overall operational delivery requirements of all Shaw Trust contracts.

Acting as a champion of the continuous improvement culture across Shaw Trust in order to support operational teams to meet and exceed expectations in line with the Shaw Trust Strategic Directive 2030.

Main Duties and Responsibilities

  1. To process and co-ordinate the enrolment, registration and certification   ensuring an effective, timely and efficient service is provided to support all Shaw Trust contracts and learners.
  2. To work as part of the overall Skills business administration function to ensure an efficient service is provided to its users and to continuously improve the way we deliver a service and meet contractual requirements.
  3. To provide the Centre Manager with weekly reports and accurate data to ensure transparency of effective tracking and monitoring of all learner registrations and certifications.
  4. Liaise effectively with all delivery staff members, support and management teams as required.
  5. To develop and maintain a positive relationship with all Awarding organisations and external partners.
  6. To ensure data quality and integrity is robust and secure meeting all legislation requirements of the Data Protection Act.
  7. To ensure robust audit trails at all times to meet contractual requirements.
  8. To process internal management information reporting to assist centre and organisation with monitoring its performance
  9. Be continuously aware of the financial impact of activity carried out on the whole division and Ixion.
  10. Produce high quality documentation, reports and presentations that can be used at both internal and external meetings and events.
  11. Raise Purchase orders for registrations of learners on business world.
  12. Upload learner details on EPA portals and liaise with Operational staff on a regular basis.