What do we need?
The role of Support Manager requires a tenacious, highly organised, motivating and
innovative individual, able to work in a fast paced target driven environment to
support people with multiple barriers to move into sustainable employment.
Our Support Managers are highly self-motivated individuals who manage a complex
caseload of participants to empower them in to sustained employment. With a
positive can do attitude they are adept at brokering and sustaining exceptional
relationships through reverse marketing with a myriad of employers and community
organisations and stakeholders selling the benefit of work, whilst always putting the
participant at the heart of every opportunity they create.
Working on a payment by results contract it is essential Support Managers are able
to work in a fast paced targeted driven environment, where prioritisation of own
workload and exceptional time management skills are demonstrated daily to ensure
effective caseload management, working to deadline s and achieving both KPI and
target expectations in a peripatetic setting in the communities they work.
This role is perfect for individuals with proven experience of working in a sales based
or high target driven environment, whilst being people focussed and who get real
reward in empowering and creating positive change in our participants lives.
Personality, positivity, strong communication and organisational skills are key
Are you right for the job?
· Do you have a strong track record in exceeding targets and KPIs in a fast paced
environment?
· Are you people focussed with exceptional communication and organisational
skills?
· Are you adept at prioritising competing demands with a positive can do
approach?
· Are you able to broker and sustain effective working relationships with employers
and other community stakeholders to create opportunities for the participant you
work with?
· Can you independently manage a complex caseload of participants positivel y
overcoming multiple barriers to employment on an outreach basis in the
communities you will operate in?
· Are you a local area expert, with strong knowledge of services and employers
and support available in your community?
· Do you motivate people, work well in a team and stay focused under pressure?
· Are you prepared to travel regularly to