Who are we?
Shaw Trust is a charity helping to transform the lives of young people and adults across the UK and internationally. Our specialist services help people gain an education, enter work, develop their career, improve their wellbeing or rebuild their lives. We add value to every service we deliver by investing back into the people and communities we support.
We are one of the largest 25 charities in the UK. We use our combined experience of over 75 years to support people to develop their potential. We have one goal : to help transform the lives of one million young people and adults each year by 2022.
Working with us gives you far more benefits than a standard package; it gives you the chance to help turn someone’s life around.
What we need?
We need an experienced and dedicated Payroll Helpdesk Advisor to co-ordinate the Commercial Payroll helpdesk. You will be working on the front line of the Commercial Payroll team delivering excellent customer service and accurate and efficient system administration.
We need a customer focused individual who will ensure all queries or issues are resolved in a timely manner or escalated as appropriate and provide support to their resolution.
Are you right for the job?
• Do you have experience of working on a helpdesk?
• Do you thrive in an environment that encourages you to find new ways to help people?
• Do you work well in a team and stay focused under pressure?