Shaw Trust is a progressive charity on an exciting journey to help five times more people over the next five years. For over 30 years we have supported disabled and disadvantaged people to make positive changes to their lives through training and employment, and our ambitious plans need the right people to help us transform many more lives, in many more ways.
What we do is exciting, fulfilling and diverse and it's about to get even better. As well as employment services, we work with kids in schools, help offenders in prisons, and empower people to take part in activities that many of us would take for granted.
Working with us gives you far more benefits than a standard package; it gives you the chance to help turn someone's life around.
What we need?
We need a Claims & Quality Manager to work alongside the Regional Manager to support the delivery of Thrive into Work.
The aim of the service overall is to contribute to the Shaw Trust vision of a society in which everyone has the opportunity for employment, inclusion and independence.
To stand-out you need to champion and embrace change, balance the empathy of a charitable heart with a commercial edge, and be willing to learn and collaborate with others. Your eye for detail and rigorous approach to quality will be crucial in ensuring that Thrive into Work offers the very best support to its service users and that we successfully implement each element of the Individual Placement and Support (IPS) model.
- Primary focus on delivering the required improvements to operational delivery processes and systems in order to ensure full compliance with the Trust's contractual obligations.
- Secondary focus on optimising the collection and dissemination of management information and service delivery across the organisation.
Are you right for the job?
- Do you have experience of helping turn around the lives of people through training and/or employment?
- Do you thrive in an environment that encourages you to find new ways to help people?
- Do you have a strong track record of achieving targets?